Cicini Support

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Frequently asked questions

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Clear answers about booking, clinic workflows, pricing, and getting started with Cicini.

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CS

Cicini product specialist

Here to help with your questions

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Frequently asked questions

How quickly will I receive a response?

Most inquiries receive a response within 24 business hours. Complex or technical questions may take slightly longer, but we'll always follow up.

Do you offer support for existing customers?

Yes. Existing customers can contact us for product support, account questions, or technical assistance. Support requests are prioritized based on plan and issue type.

Is there a sales team, or am I talking directly to the product team?

You'll be speaking with people who know the product well. Our goal is to provide clear, accurate answers — not sales pressure.