Collect appointment payments when clients book
Require full prepayment at booking through Stripe checkout — no separate invoicing tools. Deposits, packages, and memberships are on the roadmap. Email and SMS reminders help reduce no-shows today.
30-day free trial on paid plans · Free plan at $0
Appointment payment software that collects as clients book
Cicini lets clients prepay the full appointment price as part of booking — not as a separate step afterward. Stripe checkout runs on paid plans. Deposits, packages, and memberships are on the roadmap; prepay in full today through online booking software.
For your business, it means faster payment collection, fewer no-shows, and less time chasing invoices.
The problems it solves
When payments are disconnected from scheduling, problems follow. Clients book but don't show up. Invoices go out late. Revenue tracking requires manual reconciliation. And staff spend time on billing instead of service.
Payments in Cicini address these issues:
- Full prepayment at booking gives clients skin in the game and reduces no-shows
- Payments happen when clients are ready to commit — not days later
- Packages and memberships — on roadmap; full checkout available today
- Revenue connects directly to bookings and clients
- Staff don't need to handle payment logistics manually
Scheduling payments in practice
Full Prepayment at Booking
Packages and Memberships
Promotions and Discounts
Staff Commissions
Secure Payment Processing
Reporting and Reconciliation
Who it's for
Integrated payments matter for any business that collects money for scheduled services:
- Salons and spas collecting prepayment at booking to reduce cancellations
- Fitness studios collecting session fees at booking (packages on roadmap)
- Consultants and advisors collecting retainers or session fees
- Wellness providers collecting prepayment per visit (packages on roadmap)
- Any service business that wants to get paid faster and more reliably
If you schedule appointments and collect payments, doing both in one system saves time and reduces errors.
How it connects with Cicini
Payments are woven into the booking experience, not bolted on afterward.
When a client books through online booking, payment collection happens in the same flow. Staff scheduling can track provider-specific revenue. Automation sends payment confirmations and receipts. Client profiles maintain payment and package history.
Related features:
- Online booking software collects payment at the point of booking
- Staff scheduling connects revenue to providers
- Automated workflows handle payment confirmations and receipts
- Built for salons and spas that want prepayment to cut no-shows
- See Stripe checkout on Cicini pricing plans (Starter and above)
Payment subfeatures:
- Memberships and packages (on roadmap)
- Promotions
- Staff commissions
Secure, Stripe-powered payment processing
Every appointment payment is processed through Stripe, a PCI-compliant payment provider. Cicini never stores raw card numbers — sensitive details are handled entirely by Stripe and transactions flow through encrypted, compliant channels.
Got questions? We’ve got answers.
Clear answers about booking, clinic workflows, pricing, and getting started with Cicini.
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Contact our teamFrequently asked questions
Can clients pay when they book on Cicini?
Stripe checkout at booking is available on paid plans: full price or a per-service deposit (fixed amount or percent). Paid plans can also issue and redeem gift cards at appointment checkout. Client packages, memberships, and public gift-card self-purchase are on the roadmap.
Do payments help reduce no-shows?
Collecting payment or a deposit at booking gives clients skin in the game. You can require full prepayment or a per-service deposit via Stripe on paid plans. Cicini does not guarantee reduced no-shows. Email and SMS reminders also help reduce missed appointments.
What payment processor does Cicini use?
Appointment payments run through Stripe. Card details are handled by Stripe’s PCI-compliant checkout — Cicini does not store raw card numbers. Connect your Stripe account to receive payouts on Stripe’s schedule.
Can clients buy packages or memberships when they book?
Packages, memberships, and session bundles are on the roadmap. Today you can collect full price or a deposit per appointment. We will announce packages when they are live in the product.
Which plan includes appointment payments?
Stripe appointment checkout is available on paid plans (Starter and Professional). The Free plan includes online booking and email reminders without payment collection. Paid plans include a 30-day trial.
Are there extra Cicini fees on top of Stripe?
Cicini does not add a per-transaction platform fee on top of your subscription. You pay Stripe’s standard processing fees. There are no setup fees to start accepting payments.
Can I set different deposit rules per service?
Yes. Per-service deposits support a fixed amount or percent of price. Remaining balance collection after deposit and automated refund policies continue to mature — see dashboard service settings.
Do you send SMS payment reminders?
Automated email reminders on all plans. SMS reminders on paid plans via Cicini’s platform sender (plan quotas apply). Connecting your own Twilio account is not available yet.
Get paid when clients book
Set up payments in Cicini and turn every booking into an opportunity to collect revenue — automatically, securely, and without extra steps.
30-day free trial on paid plans · Free plan at $0
Related features
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30-day free trial on paid plans · Free plan at $0