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Health & wellness · Spa & massage

Booking software for spas and massage therapists

Clients book from your own booking page, at any hour. Each therapist has their own calendar and hours, and Cicini sends email reminders (SMS reminders on paid plans). Cicini covers booking and scheduling. It doesn't do charting, SOAP notes, EMR, or insurance billing.

Free plan at $0 with no card · 30-day trial on paid plans with a card required

  • Booking and scheduling, not EMR
  • Free plan + paid trial
  • Email reminders on every plan
A spa practitioner checking appointments on a tablet at the studio reception

Booking software for spas, massage therapists, and wellness centres

Free plan needs no card
30-day trial on paid plans
Email reminders on every plan
Built in Toronto

Run the book without living in three calendars

Spas and massage practices book around treatments, not meetings. Each therapist keeps their own hours, each treatment has its own length, and you can't pick up the phone in the middle of a massage. Juggling calendars, reminders, and client messages by hand eats into the time you could be booked.

Common challenges include:

No time to answer the phone between treatments
Reminder texts sent by hand the night before
Booking requests arriving by phone, text, and DM
Each therapist keeping different hours
Clients asking to book after you have closed
No single view of who is free when

With Cicini, clients book from your own booking page, at any hour. Each therapist has their own calendar and hours, and Cicini sends email reminders, and SMS reminders on paid plans. It works for a solo therapist or a spa with a small team.

Cicini covers booking and scheduling. It doesn't do charting, SOAP notes, EMR, or insurance billing.

Everything you need to book treatments and keep clients coming back

Treatment Booking

List each treatment with its own length and price, for example "60-min Swedish massage", and let clients book it from your booking page at any hour.

Practitioner & Staff Management

Give each therapist their own calendar and weekly hours, choose which treatments they offer, and set what each role can see in your account.

Automated Reminders

Cicini sends booking confirmations and email reminders on every plan, and SMS reminders on paid plans, so you are not texting clients by hand.

Card Payments via Stripe

On paid plans, card payments are handled by Stripe's hosted checkout. Cicini doesn't store full card numbers. Packages and memberships aren't offered.

Client Experience

Clients get a clear booking page and a confirmation email with the treatment, therapist, and time. To change a booking, they contact you.

Client Notes

Keep notes on each client's profile, such as preferred pressure or areas to avoid. Cicini isn't charting software.

Sample schedule

A clear view of the day at your spa

Sample data shown for illustration. Your schedule reflects your own services, staff, and bookings.

Spa booking software for appointment-based wellness

Cicini fits appointment-based spa and massage work, one client per booking, not class packs or EMR:

Day spas
Massage therapy and bodywork (booking, not charting)
Estheticians and spa suites
Wellness centres with a small team of therapists
Nutrition and health coaching appointments
Holistic practices that book sessions online

Hair salons and barbers? See salon booking software. Personal trainers? See booking software for trainers. Clinics? See clinic scheduling software.

Powered by Cicini's core platform

Whether you run a day spa, a massage practice, or a small wellness centre, Cicini's spa booking software runs on the same core platform as the rest of Cicini. These are the parts you would use day to day.

Online booking from your own booking page
Client profiles with notes
Staff scheduling with each therapist's own hours
Email reminders on every plan, SMS reminders on paid plans
Card payments through Stripe's hosted checkout on paid plans

Comparing options? See how Cicini stacks up in our Cicini vs Calendly comparison, review plans and pricing, or browse the Cicini blog for scheduling tips.

Platform components illustration

Isometric or animated diagram

Simple, transparent pricing

Free plan: $0, 1 team member, up to 30 bookings a month, email reminders. No credit card needed. Paid plans start at US$19/month (Starter) and US$49/month (Professional), or US$15 and US$39 a month billed yearly.

30-day free trial on paid plans · Free plan at $0

Cicini vs a generic calendar

Generic ToolsCicini
Basic calendar booking
A calendar and hours for each therapist, with role-based access
Manual reminder texts
Email reminders on every plan, SMS reminders on paid plans
Payments handled somewhere else
Card payments through Stripe's hosted checkout on paid plans
No client context
Client profiles with notes
Meeting-style slots
Treatments with their own length and price

Security basics

Connections to Cicini are encrypted with TLS. Data is stored with our hosting and database providers, which encrypt it at rest. Access inside a business account is role-based. Cicini is for booking and scheduling, so keep clinical records in your own records system.

Connections encrypted with TLS

Role-based access inside your account

Data encrypted at rest by our hosting providers

Built in Toronto

Spa booking software — features and related industries

Power treatments with an online booking system, multi-practitioner staff scheduling app, and appointment reminder software before every session, all from your own website booking system.

Keep notes via client management for appointments and compare free booking system tiers before you grow.

Leaving Jane or Calendly-style tools? Read our Jane App alternative and Calendly alternative guides, or Mindbody alternative if you outgrew studio software.

Frequently asked questions

Got questions? We’ve got answers.

Clear answers about booking, clinic workflows, pricing, and getting started with Cicini.

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Cicini product specialist

Here to help with your questions

Still have questions?

Tell us about your clinic and the workflow you want to simplify. We'll help you understand whether Cicini is a good fit.

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Frequently asked questions

What is spa booking software?

Spa booking software lets clients book treatments online while your team manages therapist schedules and reminders. With Cicini, clients book from your own booking page, at any hour. Each therapist has their own calendar and hours, and Cicini sends email reminders, and SMS reminders on paid plans. It is not full spa ERP or charting software.

Is there free spa or massage booking software?

Yes. Free plan: $0, 1 team member, up to 30 bookings a month, email reminders. No credit card needed. Paid plans start at US$19/month (Starter) and US$49/month (Professional), or US$15 and US$39 a month billed yearly, and add more team members and SMS reminders. Paid plans include a 30-day free trial; a card is required.

Can I use Cicini as a massage therapist or RMT?

Yes, for booking: clients book sessions, each therapist sets their own hours, and reminders go out automatically. Cicini covers booking and scheduling. It doesn’t do charting, SOAP notes, EMR, or insurance billing, so keep those in your clinical tools.

Does Cicini send appointment reminders?

Yes. Cicini sends email reminders on every plan and SMS reminders on paid plans.

Can clients reschedule online?

Self-serve cancel and reschedule pages are planned. Today clients contact the business to change a booking. You can keep short notes on each client’s profile, such as preferred pressure or areas to avoid.

What security does Cicini offer for spas and massage practices?

Connections to Cicini are encrypted with TLS. Data is stored with our hosting and database providers, which encrypt it at rest. Access inside a business account is role-based. Cicini is for booking and scheduling, so keep clinical records in your own records system.

Can I take payments through the spa booking page?

On paid plans, card payments are handled by Stripe’s hosted checkout. Cicini doesn’t store full card numbers. Packages and memberships aren’t offered.

Which plan fits a spa with three therapists?

Starter covers up to 3 team members and 250 bookings a month; Professional covers up to 8 team members and 750 bookings a month. Each therapist gets their own calendar and hours. See /pricing for details.

Put your treatment menu online

Let clients book treatments from your own booking page, at any hour. Free plan: $0, 1 team member, up to 30 bookings a month, email reminders. No credit card needed.