Cicini Support
How can we help?
Choose the option that best matches what you need. Each path takes you directly to the right place.
Not sure where to start?Tell us what happened
Browse support topics
Start with a common task, or contact us if the issue does not fit one of these categories.
Browse all common questions- Account accessReset a forgotten password or get back to the sign-in screen.Reset password
- Setup and onboardingWork through the basics for services, availability, and your first booking.Open onboarding
- Video tutorialsCheck the video library status and the best current learning alternatives.View tutorials
- Bookings and availabilityGet help with booking questions, availability, or a scheduling problem.Ask support
- Billing and account questionsAsk about a plan, invoice, subscription, or your account details.Ask support
- Data and migrationStep-by-step guides for moving your clients, services and appointments from another system.Switch to Cicini
- Security and privacyReview Cicini information about security, privacy, and data protection.Visit the Trust Center
Still need help? Tell us what happened.
Give us enough context to understand the issue and point you toward the next step.
Contact supportWhat to include
- What you were trying to do and which page you were on
- The exact error message and, if useful, a screenshot
- The email connected to your Cicini account
Do not send passwords, verification codes, full card numbers, or sensitive client information.